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Terms of Sale: DSI Graphics will begin work upon full payment of your order. All jobs must be placed, files uploaded, art approved, and paid in full before 12 Noon Mountain Standard Time in order for work to begin that same day. Orders placed on Saturday or Sunday will be processed Monday morning. No refunds will be allowed once your order has been proofed and verified by you.
Sales Tax: All Texas orders are subject to Texas sales tax unless Texas State Tax Commission Exemption Certificate is on file with DSI Graphics by mail or fax at (915) 562-7469 prior to processing your order.
Shipping: Compliance with all current Post Office laws and regulations must be strictly adhered to. You are completely responsible as to the accuracy and content of your layout.
Turnaround times do not begin when your order is first submitted. Our quoted turnaround time begins when we verify your order, receive confirmation that all your artwork is uploaded and approved, and payment has been processed.
Refund Policy: Once work on your order has been verified and work has begun, we will not be able to allow refunds. However requests for a refund will be honored prior to processing your order. A fee of $15 will be assessed on any order canceled prior to actual work being begun.
File Requirements: Please refer to our File Specifications in as much as DSI Graphics cannot process orders that do not meet our minimum File Specs. Images may need to be enlarged or reduced and cropped approximately 1/8" to 1/4" to allow for bleed. Color/Proofing: Proof read all layouts, carefully checking copy position, type, numbers, halftones, and names. DSI Graphics will output your color printing as accurately as possible from your digitally created files/layouts, but may not match density and color fully due to inherent limitations in the full color printing process. DSI Graphics final color reproduction is guaranteed between 85% and 90% of the original digital files/layouts uploaded. DSI Graphics accepts no responsibility for color variations between digital files/layouts and the actual artwork or product they represent. However, color discrepancy of variation from digital proof may be re-run at no charge if determined to be outside the range of possible match to the digital proof at the discretion of dsigraphics.com. In the unlikely event of manufacturing error or defect you must notify DSI Graphics within 24 hours after you have received your product/s and we will re-run at no additional charge to you.
DSI Graphics reserves the right to determine validity of claims of manufacture errors or defects. Indemnification: You certify by submitting your layout that you own or have written permission to use the image or images that are being reproduced for you. DSI Graphics customers will indemnify and hold harmless the printer, Design To Print, inc., and dsigraphics.com from any and all loss, cost, expense, and damages on any and all manner of claims, demands, actions and proceedings that may be instituted against the printer on the grounds alleging that the printing violates any copyright or any proprietary right of any person or company.